Order Fulfillment (Free Shipping for all orders)
We ship with FedEx to almost every country (for some countries we use local postmail) daily Monday-Friday, 52 weeks a year EXCEPT for weekends and holidays. When an order is placed it takes 1-2 days to custom made the bracelet and prepare for shipping. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Fridays and Saturdays will ship the following Monday or next open business day.
We have received and fulfilled orders from over 32 countries across all the different continents. Outside Europe, customs can hold up a package for a number of days, because we work with FedEx this rarely happens and if it does it will be handled efficiently.
Please note that we are not able to ship to an APO/FPO/DPO address
Transfer times within Europe:
2-4 Days Transit Time
Transfer times for most popular countries outside Europe
|United States of America||4-6 days||1-2 days|
|Canada||4-6 days||1-2 days|
|Australia||5-7 days||2-4 days|
|United Arab Emirates||5-7 days||2-4 days|
|Singapore||5-7 days||2-4 days|
|Japan||5-7 days||3-5 days|
|South-Korea||5-7 days||3-5 days|
|Norway||5-7 days||3-5 days|
|India||5-7 days||3-5 days|
|Hong Kong||5-7 days||3-5 days|
Duties and Fees
Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.
If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.
We only work with well-established shipping provides and place our faith and trust in them, however we cannot guarantee their performance. We can only guarantee what is in our control.